Legal

Important legal information, terms of service, privacy policy, and insurance details for The Landlord Trust.

Terms of Service

By using Easy Bricks's services, you agree to these terms and conditions.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

All work carried out by Easy Bricks is subject to our standard terms and conditions, which will be provided before commencement of any project.

Privacy Policy

Easy Bricks is committed to protecting your privacy. We collect and process personal information in accordance with applicable data protection laws.

We collect information you provide directly to us, such as when you contact us, request a quote, or use our services. This may include your name, email address, phone number, and property details.

We use this information to provide our services, communicate with you, and improve our offerings. We do not sell or share your personal information with third parties except as necessary to provide our services or as required by law.

You have the right to access, correct, or delete your personal information. Contact us if you have any questions about our privacy practices.

Insurance & Liability

Easy Bricks maintains comprehensive insurance coverage to protect our clients and our business operations.

Public Liability Insurance: We carry £5,000,000 in public liability insurance to protect against claims for property damage or personal injury.

Employers' Liability Insurance: We maintain £10,000,000 in employers' liability insurance as required by law.

Professional Indemnity Insurance: We carry £1,000,000 in professional indemnity insurance to protect against claims for professional negligence.

Contractors' All Risks Insurance: We maintain coverage for damage to property during construction and renovation work.

Health & Safety

Easy Bricks is committed to maintaining the highest standards of health and safety in all our operations.

All our staff and contractors receive regular health and safety training and are required to follow strict safety protocols. We conduct regular risk assessments and maintain comprehensive health and safety policies.

We are committed to working safely and efficiently while minimizing disruption to your property and ensuring the safety of all parties involved.

Complaints Procedure

We strive to provide excellent service, but if you have a complaint, we want to hear from you so we can put things right.

Step 1: Contact us directly to discuss your concern. Most issues can be resolved quickly through direct communication.

Step 2: If you're not satisfied with our response, please submit a formal written complaint to our management team.

Step 3: We will investigate your complaint and provide a written response within 10 working days.

Step 4: If you remain dissatisfied, you may escalate your complaint to our senior management or seek external resolution through appropriate channels.

Regulatory Compliance

Easy Bricks operates in full compliance with all applicable laws and regulations governing property maintenance and construction services.

We maintain all necessary licenses and certifications required for our trade. Our work complies with building regulations, health and safety legislation, and environmental protection requirements.

We are registered with relevant trade associations and regulatory bodies, and we regularly review our compliance procedures to ensure we meet current standards and requirements.

Legal Contact Information

For legal inquiries, complaints, or questions about these policies, please contact us:

Email:
legal@easybricks.co.uk

Address:
Basecamp,
49 Jamaica Street,
Liverpool,
L1 0AF

Last updated: 25th October 2025